Leads Customer Zero initiatives to connect product, technology, and business teams, driving adoption and turning internal feedback into product improvements for Workday's enterprise AI platform.
What you’ll do
Serve as connective layer across Product & Technology, Workday on Workday, and business functions
Coordinate priorities and drive change enablement
Turn internal usage feedback into product improvements
Lead cross-functional workshops and internal pilots
Handle executive communications and adoption efforts
What you’ll need
12+ years experience supporting SaaS/cloud enterprise software at scale
12+ years product management experience delivering enterprise products
Experience leading change enablement and adoption efforts
Strong facilitation and executive communication skills
Ability to translate messy feedback into structured prioritized input
Bachelor's degree in Computer Science or related field
Original job description
Workday is a leading AI platform for managing people, money, and agents. The Sr Principal Product Manager, Customer Zero serves as the connective layer across Product & Technology, Workday on Workday, and business functions to coordinate priorities, drive change enablement, and turn internal usage feedback into product improvements. The role also leads…