Senior L&D Specialist at Gusto · Atlanta, GA+4 more · Joined
G
Senior L&D Specialist
Gusto · Atlanta, GA+4 more · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
$86k–$107kListed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Team: Customer Experience · Source: jobright · Posted by joined-scrapper
About the role
Gusto is hiring a Senior L&D Specialist to design, facilitate, and improve learning programs for the Customer Experience team, including AI-enabled approaches. The role covers new-hire programs, stakeholder alignment, and data-driven program evaluation.
What you’ll do
Own new-hire learning programs
Design courses and learning content from scratch
Facilitate live sessions and coach participants
Align learning initiatives with stakeholders and business goals
Evaluate program outcomes using data
Integrate AI-enabled learning solutions
What you’ll need
5+ years of L&D experience
Experience designing, implementing, and evaluating AI-enabled learning solutions
Familiarity with LLMs, prompt engineering, and APIs/integrations
Strong facilitation and coaching skills
Data-driven mindset for program improvement
Excellent stakeholder management skills
Original job description
Gusto is hiring a Senior L&D Specialist to build and improve learning programs for its Customer Experience team. The role owns new-hire learning programs, course design, live facilitation, stakeholder alignment, and data-informed program evaluation, including responsible integration of AI-enabled approaches.5+ years of L&D experience requiredProactive,…