Billing Support Coordinator at Baylor Genetics · United States · Joined
BG
Billing Support Coordinator
Baylor Genetics · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Baylor Genetics is looking for a Billing Support Coordinator to assist patients and providers with billing, insurance, and payment questions related to genetic testing. The role involves resolving billing issues, explaining payment options, and collaborating with internal teams to deliver accurate customer support.
What you’ll do
Support patients and healthcare providers with billing, insurance, and payment questions
Resolve billing issues
Explain financial responsibilities and payment options
Collaborate with internal teams
Manage multiple accounts and inquiries simultaneously
Provide timely and accurate customer support
What you’ll need
Associate's or Bachelor's degree in Healthcare Administration, Business, or related field
3+ years of experience in customer-facing support, patient billing, or healthcare revenue cycle
Working knowledge of healthcare billing processes, insurance coverage, and payment protocols
Proficiency with Salesforce or similar CRM, healthcare billing software, and Microsoft Office
Familiarity with genetic testing procedures and terminology
Knowledge of ICD-10, CPT, and HCPCS coding
Original job description
Baylor Genetics seeks a Billing Support Coordinator to support patients and healthcare providers with billing, insurance, and payment questions related to genetic testing. The role resolves billing issues, explains financial responsibilities and payment options, and collaborates with internal teams to provide timely, accurate customer support.Associate's…