Service Desk Analyst & Field Technician at Cortrucent Security · Berlin, NJ · Joined
CS
Service Desk Analyst & Field Technician
Cortrucent Security · Berlin, NJ · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
$48k–$65kListed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Cortrucent is hiring a Service Desk Analyst and Field Technician to provide first-line IT support from its Berlin, NJ office and at client sites across South Jersey and the Philadelphia metro area. The role handles service desk tickets, field installations, troubleshooting, and supports IT operations, cybersecurity, and development using AI tools.
What you’ll do
Resolve service desk tickets
Perform field installations and troubleshooting
Support IT operations, cybersecurity, and software development using AI tools
What you’ll need
2+ years of hands-on IT support experience or relevant degree/certification with lab/project work
Proficient use of AI tools in daily technical work
Working knowledge of Windows 10/11, Microsoft 365 administration, and networking
Strong written and verbal communication
Valid driver's license, insurable, reliable personal vehicle
Authorization to work in the United States
Original job description
Cortrucent is hiring a Service Desk & Field Technician to provide first-line IT support from its Berlin office and at client sites across South Jersey and the Philadelphia metro area. The role resolves service desk tickets, performs field installations and troubleshooting, and supports IT operations, cybersecurity, and software development using AI tools as…