Sr. Production Engineer

Zscaler · San Jose, CA / Bellevue, WA · 2h ago · 0 applicants

NewHybridFull-timeSenior

Pay: $116k–$165kListed
Workplace: Hybrid
Job type: Full-time
Level: Senior

Team: Site Reliability Engineering · Source: builtin · Posted by joined-scrapper

About the role

Zscaler seeks a Sr. Production Engineer to design and implement scalable, highly available infrastructure across multi-cloud and bare-metal environments, driving an automation-first culture. The role focuses on maturing observability, defining SLOs, and leading incident response to reduce MTTM for a global platform.

What you’ll do

Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal
Drive automation-first culture with Python/Go to eliminate manual toil and build self-healing systems
Implement observability with Prometheus, Grafana, OpenTelemetry; define SLIs/SLOs and error budgets
Act as lead Incident Commander (TDO on-call), develop response playbooks, and conduct post-incident analyses
Partner with engineering teams to conduct operability reviews

What you’ll need

Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions
4 years experience managing reliability, scalability, and availability for large-scale production services with Python, Go, or C/C++
Strong background in networking protocols, Linux/FreeBSD systems, and distributed architecture
Experience in high-stakes incident management and participation in a 24/7 on-call rotation
Proficiency in ITIL frameworks and incident data to drive service maturity

Benefits

Various health plansTime off plans for vacation and sick timeParental leave optionsRetirement optionsEducation reimbursementIn-office perks

Original job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and…