Retention Account Manager, SMB at Square · United States · Joined
S
Retention Account Manager, SMB
Square · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Square seeks a Retention Account Manager to help SMB merchants realize value from its commerce platform, focusing on retaining accounts, reducing churn, and increasing product adoption. The role requires experienced sales/account management professionals to manage pipelines and collaborate on retention strategies.
What you’ll do
Retain accounts and reduce churn
Increase product adoption
Discover and close retention and growth opportunities
Manage pipeline to achieve revenue targets
Collaborate across teams to improve retention strategies
Help SMB merchants realize value from the commerce platform
What you’ll need
5+ years experience in Sales, Account Management, or related field
Experience discovering and closing retention and growth opportunities
Experience managing a pipeline to achieve revenue targets
Excellent negotiation and financial literacy skills
Excellent storytelling and vision setting skills
Excellent organizational, analytical, written, and verbal communication skills
Original job description
Square is hiring a Retention Account Manager to help SMB merchants realize value from its commerce platform and strengthen long-term relationships. The role focuses on retaining accounts, reducing churn, increasing product adoption, and collaborating across teams to improve retention strategies.5+ years experience in Sales, Account Management, or related…