Leads data products for an agentic channel's operating memory, driving ML-powered personalization and next-best-action across marketing and servicing channels while mentoring product managers and partnering with engineering and design.
What you’ll do
Lead data products supporting agentic channel's operating memory
Drive ML-powered personalization and next-best-action
Influence adoption of product life cycle activities
Manage stakeholders across multiple functions
Mentor product managers
Coordinate across multi-channel experiences
What you’ll need
8+ years of experience in product delivery
Proven product management leadership with AI-powered products
Experience defining and shipping data products for agentic assistants
Demonstrated success with ML-driven personalization and next-best-action
Proficient in product development life cycle and backlog management
Strong data literacy and people leadership
Original job description
JPMorganChase is hiring a Product Director for its Personalization & Customer Insights team. The role leads data products supporting an agentic channel’s operating memory and drives ML-powered personalization and next-best-action capabilities across marketing and servicing channels.8+ years of experience or equivalent expertise delivering products,…