Caseworker/Outreach Coordinator at BCforward · Springfield, MA · Joined
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Caseworker/Outreach Coordinator
BCforward · Springfield, MA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
BCforward seeks an Outreach Coordinator to support service members, veterans, and their families by coordinating referrals, recovery planning, and community partnerships. The role follows HIPAA protocols and requires comfort with sensitive issues such as suicide risk, PTSD, and TBI.
What you’ll do
Provide resources, consultation, and assistance to service members, veterans, and families
Coordinate referrals and recovery planning
Build and maintain community partnerships
Manage active caseloads and outreach schedules
Perform administrative duties and meet deadlines
Deliver veteran-focused outreach and support services
What you’ll need
Ability to follow protocol and HIPAA regulations
Capability to manage caseloads, outreach schedules, and deadlines
Concise writing and clear verbal communication with professional diplomacy
Sound judgment in sensitive situations, including suicide risk and crisis intervention
Familiarity with military culture and experience coordinating with agencies and veteran treatment courts
Driver's license and high school diploma or equivalent
Original job description
BCforward is seeking an Outreach Coordinator to provide resources, consultation, and assistance to service members, veterans, and their families. The role coordinates referrals, recovery planning, community partnerships, and veteran-focused outreach and support services.Ability to follow protocol and procedures and adhere to HIPAA regulationsCapability…