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Customer Success Manager, Enterprise at Yext · New York, NY · Joined
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Customer Success Manager, Enterprise

Yext · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$80k–$157kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

This role partners with healthcare enterprise customers to drive platform adoption, optimize investment, and support retention and growth, while coordinating with internal teams.

What you’ll do

  • Increase platform adoption
  • Optimize customer investment
  • Support retention and growth
  • Coordinate with internal teams
  • Develop insights from performance data and present value stories
  • Manage a book of business with high gross retention

What you’ll need

  • 7+ years in strategic CSM role
  • Experience managing enterprise healthcare customers
  • Knowledge of digital marketing technologies
  • Experience with subscription GTM and renewals
  • Strong data analysis and presentation skills
  • Proven negotiation and project management skills

Original job description

Yext provides an enterprise platform for managing brand visibility across AI and traditional search. The Customer Success Manager, Enterprise partners with healthcare enterprise customers to increase platform adoption, optimize their investment, support retention and growth, and coordinate with internal teams.A minimum of 7 years of experience in a…

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