Customer Success Manager at Riveron · United States · Joined
R
Customer Success Manager
Riveron · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$135k–$175kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Riveron is seeking a Customer Success Manager to lead the post-sales experience for its Cyber Security Advisory clients, focusing on ensuring customer value realization, retention, renewals, and account growth while partnering closely with Sales and Advisory teams.
What you’ll do
Lead post-sales experience for Cyber Security Advisory clients
Help customers realize value from Riveron's services
Drive retention, account growth, renewals, and customer satisfaction
Partner with Sales and Advisory teams on customer outcomes
What you’ll need
4+ years in a client-facing role (customer success, account management, or equivalent)
Sophisticated business sense and understanding of compliance drivers
Ability to lead technical conversations and persuade action
Strong analytical skills and operating rigor
Strong executive presence and presentation skills
Self-motivated and comfortable working remotely asynchronously
Original job description
Riveron is seeking a Customer Success Manager to lead the post-sales experience for its Cyber Security Advisory clients. The role focuses on helping customers realize value from Riveron’s services while driving retention, account growth, renewals, and customer satisfaction in partnership with Sales and Advisory teams.4+ years of experience in a…