Temp Customer Success Manager at Vivi · United States · Joined
V
Temp Customer Success Manager
Vivi · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$85kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Temporary Customer Success Manager responsible for owning K-12 school district accounts through onboarding, adoption, and renewal while managing customer relationships and account health during a leave of absence.
What you’ll do
Manage customer relationships and account health for K-12 school district accounts
Drive onboarding, adoption, and renewal processes
Analyze account health data and translate signals into action
Proactively surface risk before it becomes churn
Build relationships with IT administrators and district leaders
Bring structure to ambiguity and improve processes
What you’ll need
5+ years in customer success, account management, or related client-facing role
Proven experience managing full customer lifecycle including onboarding, adoption, renewals, and retention
Comfortable owning a large portfolio and prioritizing independently
Strong communication skills with clear writing and effective meeting management
Experience with CRM and CS platforms; HubSpot strongly preferred
Familiarity with K-12 or edtech and AI tools is preferred
Original job description
Vivi provides wireless screen mirroring and digital signage tools for education. The Temporary Customer Success Manager owns K-12 school district accounts through onboarding, adoption, and renewal, while managing customer relationships and account health during a leave of absence.5+ years in customer success, account management, or a related client-facing…