Bilingual Customer Advocate at Disabled Veteran Solutions · United States · Joined
DS
Bilingual Customer Advocate
Disabled Veteran Solutions · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: customer care team · Source: jobright · Posted by joined-scrapper
About the role
Fully remote Bilingual Customer Advocate role with Disabled Veteran Solutions, focused on delivering exceptional customer support and improving customers' lives. The role requires remote experience in insurance, medical, technical, or related fields, along with advanced Microsoft and web-based platform skills.
What you’ll do
Provide customer support and exceptional service to improve customers' lives
Manage multiple computer systems, online phone platforms, and tasks efficiently
Maintain a professional and empathetic tone while assisting customers
What you’ll need
High school diploma or equivalent
Minimum 1 year of remote work experience in insurance, medical, technical, or related fields
Advanced Microsoft application skills (Outlook, Teams, Word, Excel, OneNote)
Advanced web-based platform and tool proficiency
Experience in healthcare, insurance, social work, or mental health
Familiarity with medical terminology and health benefit plans
Original job description
Disabled Veteran Solutions (DVS) is hiring a Bilingual Customer Advocate to join its customer care team. The role focuses on providing customer support and helping improve customers’ lives through exceptional service; it is described as fully remote.Excelentes habilidades de escucha activa y resolución de problemasCapacidad para gestionar eficientemente…