Customer Success Manager at Botsi · Atlanta, GA · Joined
B
Customer Success Manager
Botsi · Atlanta, GA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Botsi is hiring a Customer Success Manager to own client relationships from kickoff through renewal, leading onboarding and retention for subscription companies using AI-driven personalization. The role requires a self-directed, entrepreneurial person with strong communication and analytical skills.
What you’ll do
Own customer relationships from kickoff through renewal
Lead onboarding and retention efforts
Improve customer success processes
What you’ll need
3+ years in customer success or account management at a software company
Build trust with clients quickly
Explain Botsi to founders and walk engineers through setup
Comfortable with numbers and interpreting results
Built something with AI tools and eager to use AI tools
Entrepreneurial spirit and high ownership in a startup environment
Original job description
Botsi is a personalization engine that helps subscription companies grow revenue and profit by using machine-learning models to match users with offers. The Customer Success Manager owns customer relationships from kickoff through renewal, leads onboarding and retention efforts, and improves customer success processes.You have 3+ years in customer success…