Client Success Manager - Business & Government at Anthology Inc · United States · Joined
AI
Client Success Manager - Business & Government
Anthology Inc · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$79k–$98kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Business & Government · Source: jobright · Posted by joined-scrapper
About the role
Anthology (Blackboard) seeks a Senior Customer Success Manager to drive customer value, retention, and growth for business and government clients, coordinating internal teams and supporting product adoption in a remote, full-time role.
What you’ll do
Help customers realize value from Blackboard solutions
Achieve customer business goals
Focus on customer success and retention
Coordinate internal teams
Support product adoption
Identify renewal and expansion opportunities
What you’ll need
Bachelor's degree or equivalent work experience
5+ years in Sales, Customer Experience, Customer Success, Account Management or Education Technology
Strong customer-service focus and communication skills
Proven track record managing accounts and building customer relationships
Experience with Blackboard LMS or Blackboard customers
Fluency in written and spoken English
Original job description
Blackboard is hiring a Customer Success Manager to help customers realize value from Blackboard solutions and achieve their business goals. The role focuses on customer success and retention, coordinating internal teams, supporting product adoption, and identifying renewal and expansion opportunities.Bachelor's degree or equivalent work experienceAt…