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  3. /Customer Success Manager
ZG

Customer Success Manager

Zeta Global · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$90k–$100kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

Zeta Global is seeking a Customer Success Manager to act as a strategic advisor for a portfolio of clients, focusing on retention, renewals, revenue expansion, and platform adoption. The role involves partnering on digital marketing strategies and coordinating internal teams to deliver measurable outcomes.

What you’ll do

  • Serve as strategic advisor and primary contact for clients
  • Drive retention, renewals, and revenue expansion
  • Increase platform adoption and measurable outcomes
  • Partner with clients on digital marketing strategies
  • Coordinate internal teams to meet client goals

What you’ll need

  • Bachelor's degree in Marketing, Business, or related field
  • 3–5 years of experience in Customer Success, Account Management, or digital marketing
  • Experience with email and digital marketing programs
  • Experience with marketing automation or ESP platforms
  • Familiarity with customer journey and lifecycle marketing strategies
  • Experience managing multi-channel or omnichannel campaigns

Original job description

Zeta Global is hiring a Customer Success Manager to serve as a strategic advisor and primary contact for a portfolio of clients. The role drives retention, renewals, revenue expansion, platform adoption, and measurable outcomes by partnering with clients on digital marketing strategies and coordinating internal teams.Bachelor's degree in Marketing,…

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