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Customer Success Enablement Manager at Buildots · United States · Joined
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Customer Success Enablement Manager

Buildots · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Lead
Team: Customer Success · Source: jobright · Posted by joined-scrapper

About the role

Buildots is looking for a Customer Success Enablement Manager to design and scale enablement for its global Customer Success organization. The role owns onboarding, training, content, measurement, cross-functional alignment, and VoC loops, using AI tools and modern platforms.

What you’ll do

  • Develop and execute enablement strategy for global Customer Success
  • Own onboarding and training programs for the CS team
  • Create and manage enablement content and learning paths
  • Measure and iterate on enablement program effectiveness
  • Drive cross-functional alignment and feature rollout support
  • Build customer feedback loops that turn customer needs into improvements

What you’ll need

  • 5+ years in GTM/post-sales enablement, CS enablement, L&D, instructional design, or related roles
  • Self-directed with proven cross-functional project execution
  • Strong presentation, writing, and editing skills in English
  • Experience designing and running end-to-end learning programs
  • Hands-on experience with AI tools and modern enablement/LMS platforms
  • Data-driven; experience in construction or complex industrial sectors preferred

Original job description

Buildots is hiring a Customer Success Enablement Manager to develop and execute enablement for its global Customer Success team. The role owns onboarding, training, content, measurement, cross-functional alignment, feature rollout support, and customer feedback loops.5+ years of hands-on experience in GTM/post-sales enablement, Customer Success…

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