Bilingual Customer Service Representative at MeterNet · Fallbrook, CA · Joined
M
Bilingual Customer Service Representative
MeterNet · Fallbrook, CA · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
MeterNet seeks a bilingual Customer Service Representative for its Fallbrook, CA office to support customers via chat, phone, and email with account, billing, documentation, and administrative tasks. This full-time onsite role requires a high school diploma, one year of client-facing experience, and Microsoft Office proficiency.
What you’ll do
Support customers through live chat, phone, and email
Handle account and billing inquiries
Assist with documentation
Assist with office administration
Effectively communicate and problem-solve with customers
Proactively improve processes and support best practices
What you’ll need
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong written and verbal communication skills
Detail-oriented, organized, team player with a proactive mindset
Ability to effectively communicate and problem-solve with customers
High school diploma or equivalent
At least one year of customer service or client-facing experience
Original job description
MeterNet provides utility sub-metering installation, service, and billing for multi-family communities. The Bilingual Customer Service Representative supports customers through live chat, phone, and email, handles account and billing inquiries, and assists with documentation and office administration.Proficiency in Microsoft Office Suite (Word, Excel,…