Hyperbolic is looking for a Forward Deployed Infrastructure Engineer to embed with customers running large GPU clusters, handling cluster setup, deep troubleshooting, and provider coordination. This remote role requires deep Linux and GPU expertise, proactive monitoring, and building runbooks.
What you’ll do
Cluster stand-up and handoff
Deep escalations (multinode and NCCL performance, GPU/hardware faults)
Provider escalation and coordination
Embedded ownership of named accounts
Proactive monitoring (Grafana, Prometheus)
Tooling and automation of repeat work into runbooks
What you’ll need
Deep Linux experience and total comfort in the CLI
Hands-on multinode GPU experience: NCCL, InfiniBand or RoCE
Comfortable customer-facing, including delivering bad news
Sound judgment on when to escalate
Original job description
Who We AreHyperbolic Labs is on a mission to democratize AI by breaking down the barriers to computing power with our Open-Access AI Cloud. By making better use of idle computing resources across the globe, we offer an innovative GPU marketplace and AI inference service that promise affordability and accessibility for all. As pioneers at the intersection of…