IT HELP DESK ADMINISTRATOR at StrideCare · Addison, TX · Joined
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IT HELP DESK ADMINISTRATOR
StrideCare · Addison, TX · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Junior
Team: Infrastructure · Source: jobright · Posted by joined-scrapper
About the role
StrideCare is seeking an IT Help Desk Administrator to provide first-line technical support across its clinic network, resolving end-user issues and supporting devices and standard platforms. The role involves assisting with practice onboarding and IT projects while working with the infrastructure team.
What you’ll do
Provide first-line technical support across clinic network
Resolve end-user issues
Support devices and standard platforms
Assist with practice onboarding and IT projects
Work with the infrastructure team
What you’ll need
Foundational knowledge of computer hardware, software, and networking
Familiarity with Windows and Microsoft Office (Outlook, Word, Excel, Teams, OneDrive)
Strong customer service and clear communication skills
Ability to multitask and manage priorities in a fast-paced environment
Associate's or bachelor's degree in IT/CS or equivalent hands-on experience
Preferred experience with Microsoft 365 administration, help desk ticketing, and ITIL
Original job description
StrideCare is hiring an IT Help Desk Administrator to provide first-line technical support across its clinic network. The role resolves end-user issues, supports devices and standard platforms, and assists with practice onboarding and IT projects while working with the infrastructure team.A foundational understanding of computer hardware, software, and…