About the role

What you’ll do

• Lead multi-year business transformation and process improvement initiative
• Oversee program planning, execution, governance, and delivery
• Coordinate executive, business, and technical stakeholders
• Manage implementation of Oracle Utilities and related business systems
• Ensure delivery across customer service, billing, work management, field operations, finance, and regulatory processes

What you’ll need

• Bachelor's degree in Business, IT, Project Management, or related discipline
• 10+ years leading large-scale business and technology transformation initiatives
• 5+ years program management experience delivering complex ERP, CIS, CRM, billing, or enterprise system implementations
• Experience managing multi-million-dollar programs with multiple workstreams
• Experience leading business process improvement initiatives using Lean, Six Sigma, or BPM methodologies
• Ability to facilitate workshops for process assessment and redesign

Original job description