Technical Support Specialist at Handtevy · Davie, FL · Joined
H
Technical Support Specialist
Handtevy · Davie, FL · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Handtevy is hiring a Technical Support Specialist to manage internal IT infrastructure and deliver frontline technical support to healthcare customers. The role focuses on troubleshooting deployment, configuration, and integration issues while coordinating with engineering and other teams.
What you’ll do
Manage internal IT infrastructure
Provide frontline technical support to healthcare customers
Troubleshoot deployment, configuration, and integration issues
Coordinate with engineering and other teams
Configure and harden Windows and macOS environments
Manage software licenses and deploy applications
What you’ll need
2+ years of technical support, IT support, or helpdesk experience
Hands-on experience with MDM platforms such as Addigy or Intune
Experience administering endpoint security tools such as CrowdStrike or similar EDR solutions
Familiarity with Ubiquiti/UniFi networking equipment
Strong troubleshooting and diagnostic skills
Bachelor's degree in IT, Computer Science, or equivalent practical experience
Original job description
Handtevy is a healthcare SaaS company providing technology for emergency medical care. The Technical Support Specialist manages internal IT infrastructure and provides frontline technical support to healthcare customers, troubleshooting deployment, configuration, and integration issues while coordinating with engineering and other teams.We are unable to…