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ServiceNow Consultant at Tata Consultancy Services · United States · Joined
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ServiceNow Consultant

Tata Consultancy Services · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$130k–$170kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

Tata Consultancy Services is seeking a ServiceNow Consultant to lead ServiceNow implementations, migrations, upgrades, and integrations. The role involves translating customer requirements into functional solutions, managing project teams, and ensuring alignment with ITIL processes.

What you’ll do

  • Lead and support ServiceNow implementations, migrations, upgrades, and integrations
  • Translate customer requirements into functional requirements
  • Address application issues and guide project teams
  • Coordinate customer communications and reporting
  • Manage project team and members
  • Evaluate correlations between customer requirements and ITIL/industry standards

What you’ll need

  • Experience as a Technical Lead
  • ITIL V3 Foundation certification
  • ServiceNow Systems Administrator certification
  • ServiceNow Implementation Specialist certification
  • Experience leading ITSM/ITAM/ITOM/CSM/FSM implementations
  • Good knowledge of Agile/Scrum methodology

Original job description

Tata Consultancy Services is hiring a ServiceNow Consultant to lead and support ServiceNow implementations, migrations, upgrades, integrations, and operational activities. The role translates customer requirements into functional requirements, addresses application issues, guides project teams, and coordinates customer communications and reporting.…

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