Customer Success Manager - North America at Speria · United States · Joined
S
Customer Success Manager - North America
Speria · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Speria is hiring a remote Customer Success Manager to support enterprise customers across North America, focusing on building relationships, driving renewals and adoption, and improving Customer Success processes. This role requires a proactive, independent approach in a growing, evolving organization.
What you’ll do
Build customer relationships and account strategies
Support renewals and adoption
Coordinate cross-functional problem-solving
Improve Customer Success processes
What you’ll need
Experience in B2B Customer Success, strategic account management, or a related customer-facing role
Demonstrated ownership of enterprise or large mid-market customers in a high-touch model
Experience supporting renewals, retention, adoption, value realization, or risk management
Excellent written and verbal communication across executive, operational, and end-user audiences
Ability to work independently in a remote environment
Experience with complex SaaS, enterprise software, ERP, supply chain, or related industries
Original job description
Speria is seeking a Customer Success Manager to support enterprise customers across North America. The role focuses on building customer relationships and account strategies, supporting renewals and adoption, coordinating cross-functional problem-solving, and improving Customer Success processes.Experience in B2B Customer Success, strategic account…