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Customer Account Manager at Avalara · Durham, NC · Joined
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Customer Account Manager

Avalara · Durham, NC · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

Avalara is seeking a hybrid Customer Account Manager in Durham, NC to expand existing SMB customer accounts through relationship management, sales growth, and customer satisfaction.

What you’ll do

  • Grow existing SMB customer accounts
  • Manage customer relationships
  • Drive sales growth
  • Ensure customer satisfaction

What you’ll need

  • 4+ years of SaaS sales experience
  • Quota-carrying B2B sales experience with existing customers
  • Knowledge of sales management practices including opportunity generation, pipeline management, and forecasting
  • Industry knowledge in finance, tax, or compliance
  • Formal sales training and a relevant bachelor's degree
  • Proficiency in desktop productivity tools and CRM systems like Salesforce and Gainsight

Original job description

Avalara is an AI-first company that specializes in cloud compliance solutions. They are seeking a Customer Account Manager to grow existing SMB customers, focusing on relationship management, sales growth, and customer satisfaction.Experience in a quota-carrying B2B sales role, specifically in selling to an existing customer baseMinimum 4 years'…

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