Customer Service Representative at Supreme Service Today · Halethorpe, MD · Joined
ST
Customer Service Representative
Supreme Service Today · Halethorpe, MD · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$20–$25/hrListed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Supreme Service Today is hiring a Customer Service Representative to handle homeowner calls, schedule service appointments, and dispatch technicians for heating, cooling, plumbing, and electrical services.
What you’ll do
Field homeowner calls and assess needs
Schedule appointments and sales calls
Dispatch technicians
Coordinate communication for prompt service
Work with technicians to ensure satisfaction and job accuracy
What you’ll need
2+ years of customer service experience
Comfortable using technology
Strong communication skills with a pleasant phone demeanor
Ability to assist customers with scheduling and service questions
Motivation to work independently and multitask
High attention to detail and ServiceTitan knowledge preferred
Original job description
Supreme Service Today provides heating, cooling, plumbing, and electrical services. The Customer Service Representative fields homeowner calls, assesses needs, schedules appointments and sales calls, and dispatches technicians while coordinating communication to support prompt, reliable service.2+ years of customer service experienceCapable and…