Vice President, Cardiac Diagnostics (CDx) Services and Customer Experience at Boston Scientific · Arden Hills, MN · Joined
BS
Vice President, Cardiac Diagnostics (CDx) Services and Customer Experience
Boston Scientific · Arden Hills, MN · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
$226k–$429kListed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Cardiac Diagnostics (CDx) Services and Customer Experience · Source: jobright · Posted by joined-scrapper
About the role
Boston Scientific seeks a Vice President to lead Cardiac Diagnostics services and customer experience, overseeing multi-site operations, quality, cardiac monitoring centers, and continuous improvement initiatives.
What you’ll do
Set strategy for Customer Experience, CDx Services Quality, and Cardiac Monitoring Centers
Lead multi-site operations, budgets, and workforce planning
Ensure service quality and patient/customer experience
Drive continuous improvement across operations
What you’ll need
Bachelor's degree
Minimum 10 years of progressive leadership experience in complex operations or related functions
Experience leading large multi-site and/or 24/7 operations with financial accountability
Demonstrated success leading cross-functional teams and strategic planning in regulated environments
Strong business and financial acumen including budgeting and forecasting
Working knowledge of automation, AI, and emerging digital capabilities
Original job description
Boston Scientific is hiring a senior leader to oversee Customer Experience, CDx Services Quality and Cardiac Monitoring Centers. The role sets strategy and leads multi-site operations, budgets, workforce planning, service quality, patient and customer experience, and continuous improvement.Bachelor's degreeMinimum of 10 years of progressive leadership…