Customer Success Associate (Protractor) at Vehlo · United States · Joined
V
Customer Success Associate (Protractor)
Vehlo · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Guide Protractor customers through onboarding, training, and ongoing adoption, ensuring they achieve value from the software.
What you’ll do
Guide customers through onboarding and setup
Provide training and support for platform adoption
Build rapport and trust with customers
Manage multiple customer interactions and priorities
Conduct virtual meetings and presentations
What you’ll need
1-3 years of customer-facing experience
Ability to learn and explain software products
Strong written and verbal communication
Strong organizational skills
Customer-first mindset
Familiarity with SaaS platforms
Original job description
Vehlo provides software and financial solutions for the auto repair industry. The Customer Success Associate guides Protractor customers through onboarding, setup, training, and ongoing platform adoption, helping them achieve value from the software.1-3 years of experience in customer support, customer service, technical support, software training,…