Customer Success Associate at Filevine · United States · Joined
F
Customer Success Associate
Filevine · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$75k–$85kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Filevine seeks a Customer Success Associate to drive adoption and retention for its Depositions product, supporting customers through data-driven insights and cross-functional go-to-market efforts. The role requires 3-5 years of client-facing experience and strong organizational skills.
What you’ll do
Support customer adoption and retention
Provide reporting and customer insights
Drive cross-functional go-to-market initiatives
Educate customers throughout the post-sale lifecycle
What you’ll need
3-5 years of experience in Customer Success or Account Management
Strong communication skills
Data-driven mindset
Highly organized
Collaborative and proactive
Experience with SaaS, legal tech, or B2B software (plus)
Original job description
Filevine is hiring a Customer Success Associate to help customers realize ongoing value from Depositions by Filevine. The role supports customer adoption and retention, reporting and customer insights, cross-functional go-to-market initiatives, and customer education throughout the post-sale lifecycle.3-5 years of experience in Customer Success, Account…