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Professional Services Consultant at Gong · United States · Joined
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Professional Services Consultant

Gong · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$100k–$145kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Professional Services · Source: jobright · Posted by joined-scrapper

About the role

Gong seeks a Professional Services Consultant to guide mid-market and small enterprise customers through deployment and adoption of its Revenue AI platform, managing process mapping, configuration, and change management across projects.

What you’ll do

  • Guide customers through deployment and initial adoption of Gong platform
  • Manage process mapping and solution configuration
  • Ensure quality assurance and change management across projects
  • Build and manage relationships with stakeholders across functional teams
  • Perform hands-on configuration and troubleshooting
  • Communicate technical and business concepts to customer teams

What you’ll need

  • 4+ years of consulting experience in customer-facing Professional Services role
  • Strong working knowledge of revenue operations and business processes
  • Proficiency in designing and implementing solutions within major CRM platforms
  • Solid technical aptitude and comfort with hands-on configuration and troubleshooting
  • Excellent communication, interpersonal, and presentation skills
  • Proven ability to manage relationships with diverse stakeholders

Original job description

Gong provides an AI-powered Revenue AI Operating System that helps revenue teams understand customers, automate sales workflows, and close more deals. The Professional Services Consultant will guide Mid-Market and Small Enterprise customers through deployment and initial adoption of the Gong platform, managing process mapping, solution configuration,…

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