Lead UX Research Analyst at BMC Software · United States · Joined
BS
Lead UX Research Analyst
BMC Software · United States · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
$153k–$255kListed
Workplace
Remote
Job type
Full-time
Level
Lead
Team: UX Research · Source: jobright · Posted by joined-scrapper
About the role
Leads UX research for agentic initiatives across BMC's product portfolio, shaping product strategy and experience direction while mentoring researchers. Conducts mixed-method research with highly technical users in enterprise and mainframe environments.
What you’ll do
Lead qualitative research for agentic initiatives
Shape product strategy and experience direction
Guide research practices across teams
Collaborate with Product Management, R&D, Design, and Product Research
Use AI and agentic technologies responsibly across the UX research lifecycle
Provide mentorship while enabling researchers to retain ownership
What you’ll need
Bachelor's or Master's degree in HCI, Human Factors, Psychology, Anthropology, or related field
10+ years UX research experience (or 8+ with master's)
Experience with highly technical users in enterprise systems
Proven success leading cross-product research projects
Expert in generative research with quantitative fluency
Experience conducting research with mainframe professionals
Original job description
BMC Software is hiring a Lead UX Research Analyst to lead qualitative research for agentic initiatives across its product portfolio. The role shapes product strategy and experience direction by researching how users interact with AI agents, automation, and enterprise systems, while guiding research practices across teams.Bachelor's or Master's degree in…