Serve as a principal technical advisor and customer advocate for AWS Enterprise Support customers, providing strategic guidance on AWS adoption and operational resilience. Draw on extensive distributed systems and 24x7 operational support experience to help enterprise customers succeed.
What you’ll do
Serve as principal technical advisor for Enterprise Support customers
Advocate for customer needs within AWS
Provide strategic technical guidance on AWS adoption
Help customers adopt and use AWS services
Support operational health and resilience of customer workloads
What you’ll need
5+ years of design, implementation, operations, or consulting with distributed applications
5+ years of technical engineering experience
Experience in a 24x7 operational services or support environment
Experience as a technical lead in an internal enterprise or external customer-facing environment
Original job description
Amazon Web Services, Inc. is hiring a Technical Account Manager to serve as a principal technical advisor and customer advocate for Enterprise Support customers. The role provides strategic technical guidance, helps customers adopt and use AWS services, and supports operational health and resilience.5+ years of design/implementation/operations/consulting…