Sr Customer Success Manager at GLOBO · United States · Joined
G
Sr Customer Success Manager
GLOBO · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
GLOBO seeks a Senior Customer Success Manager to act as a trusted advisor for strategic healthcare accounts, focusing on language access, customer outcomes, and growth. The role involves account planning, executive relationships, and cross-functional collaboration to drive satisfaction and retention.
What you’ll do
Serve as a trusted advisor to strategic healthcare accounts
Improve language access and customer outcomes
Drive satisfaction, retention, and growth
Develop account plans and executive relationships
Collaborate cross-functionally
What you’ll need
Bachelor's degree or equivalent
8+ years in post-sales customer success or account management, including 3+ years managing enterprise or health system accounts
Excellent communication, time management, and project management skills
Experience managing customer lifecycles in a CRM (HubSpot preferred) and proficiency in remote collaboration tools
Valid driver's license, clean driving record, and authorization to work in the US
Original job description
GLOBO is seeking a Senior Customer Success Manager to serve as a trusted advisor to strategic healthcare accounts. The role focuses on improving language access and customer outcomes while driving satisfaction, retention, and growth through account planning, executive relationships, and cross-functional collaboration.A Bachelor's degree or equivalent8+…