Enterprise Account Manager at PingPong Payments · New York, NY · Joined
PP
Enterprise Account Manager
PingPong Payments · New York, NY · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
PingPong Payments is hiring an Enterprise Account Manager to own post-go-live relationships with enterprise customers across Europe and the Americas, focusing on escalations, retention, and revenue growth. The role requires 4-8 years of enterprise account management experience in fintech or financial services and hands-on technical credibility with APIs and integrations.
What you’ll do
Own post-go-live relationships with enterprise customers across Europe and the Americas
Manage customer escalations
Drive retention
Grow revenue through upselling and cross-selling
Lead calls and own escalations personally
Use account and usage data to decide where to spend time and what to pitch next
What you’ll need
4-8 years of experience in enterprise account management, ideally in cross-border payments, fintech, or financial services
Proven track record of owning a revenue number against an existing account portfolio
Hands-on self-starter comfortable leading calls and owning escalations personally
Experience managing relationships with stakeholders from operational teams to senior decision-makers
Technical credibility discussing APIs, integrations, and payment flows
Fluent written and spoken English
Original job description
PingPong Payments is hiring an Account Manager to own post-go-live relationships with enterprise customers across Europe and the Americas. The role is responsible for customer escalations, retention, and revenue growth through upselling and cross-selling.4-8 years of experience in enterprise account management, ideally within cross-border payments,…