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Senior Product Manager at Evolutyz Corp · Brea, CA +1 more · Joined
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Senior Product Manager

Evolutyz Corp · Brea, CA +1 more · Just now · 0 applicants
NewHybridContractSenior
Pay
Pay not listed
Workplace
Hybrid
Job type
Contract
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

Lead enterprise technology products for workforce management and voice/contact center solutions, including IVR and cloud migration. The role requires deep product ownership experience and close work with stakeholders, vendors, and technical teams.

What you’ll do

  • Lead enterprise technology products for workforce management and voice/contact center solutions
  • Manage products from discovery through delivery and implementation
  • Develop and prioritize product roadmap and backlog
  • Translate business needs into technical requirements and actionable user stories
  • Work with business stakeholders, vendors, and technical teams
  • Drive contact center transformation and cloud migration initiatives

What you’ll need

  • 10 years of Product Management experience
  • Proven ownership of products from discovery through delivery and implementation
  • Strong Product Owner experience with roadmap, backlog, story creation, and prioritization
  • Experience with contact center technology, voice solutions, IVR, and call routing
  • Understanding of cloud migration and enterprise technology environments
  • Genesys, workforce management, AI, and integration experience preferred

Original job description

The hiring company is confidential. The Senior Product Manager will lead enterprise technology products focused on workforce management and voice/contact center solutions, including IVR, cloud migration, and evolving contact center capabilities.10 years of Product Management experienceProven experience owning a product from discovery through delivery…

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