Senior Technical Account Manager at Incode · United States · Joined
I
Senior Technical Account Manager
Incode · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Incode is hiring a Senior Technical Account Manager to own technical relationships for strategic accounts, guiding integrations and maintaining production health. This remote role requires strong API, SDK, and data analysis skills in the identity verification space.
What you’ll do
Own the technical relationship for strategic accounts
Guide customer integrations and onboarding
Maintain production health of accounts
Coordinate incident response
Advocate for customer needs internally
Manage multiple complex accounts simultaneously
What you’ll need
3+ years in a technical customer-facing role (TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent)
Strong working knowledge of REST APIs, webhooks, and async integration patterns
Hands-on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
Proficiency with SQL for log analysis, troubleshooting, and operational reporting
Comfort with cloud infrastructure fundamentals (AWS preferred)
Scripting ability in Python, Bash, or equivalent
Original job description
Incode provides identity verification and security solutions. The Senior Technical Account Manager owns the technical relationship for strategic accounts, guiding integrations and onboarding, maintaining production health, coordinating incident response, and advocating for customer needs internally.You manage multiple complex accounts simultaneously…