Principal Customer Success Manager at Dynatrace · Boston, MA · Joined
D
Principal Customer Success Manager
Dynatrace · Boston, MA · Just now · 0 applicants
NewOn-siteFull-timeLead
Pay
$150k–$180kListed
Workplace
On-site
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper
About the role
Dynatrace is hiring a Principal Customer Success Manager to preserve and grow subscription renewals for its largest enterprise customers, driving adoption and business outcomes while partnering with sales and account teams.
What you’ll do
Preserve and grow subscription renewals for large enterprise customers
Drive adoption and consumption of Dynatrace's platform
Help customers achieve business outcomes
Develop success strategies for customer accounts
Partner with Sales, Marketing, and account teams to grow relationships and new business
What you’ll need
Bachelor's degree or equivalent work experience
15+ years experience in customer success or account management
Expert understanding of customer success best practices
Strong business acumen and commercial outlook
Excellent communication and relationship-building skills
Experience in Observability marketplace and cloud platforms (AWS, GCP, Azure)
Original job description
Dynatrace is hiring a Principal Customer Success Manager to preserve and grow subscription renewals for its largest and most complex enterprise customers. The role drives adoption and consumption of Dynatrace’s platform, helps customers achieve business outcomes, and develops success strategies while partnering with Sales, Marketing, and account teams to…