Senior Technical Success Manager, Emerging Enterprise - West at Amplitude · United States · Joined
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Senior Technical Success Manager, Emerging Enterprise - West
Amplitude · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$151k–$252kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Technical Success · Source: jobright · Posted by joined-scrapper
About the role
Amplitude is looking for a Senior Technical Success Manager to own deployment, adoption, and value realization for emerging enterprise customers on its digital analytics platform. This remote role combines technical account management, customer success planning, renewals, and expansion for a portfolio of accounts.
What you’ll do
Own deployment, adoption, and value realization for a portfolio of emerging enterprise customers
Lead customer implementations and success planning
Monitor account health
Drive renewals and expansion
Channel customer feedback internally
What you’ll need
5+ years in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
2+ years leading enterprise software deployments with change management and data governance as core priorities
2+ years managing a portfolio of 20+ mid-market or emerging enterprise accounts
Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart
Experience training or enabling non-technical teams to become data-sufficient
Expert-level project management skills and experience with digital analytics, product analytics, or adjacent data/experimentation platforms
Original job description
Amplitude is hiring a Senior Technical Success Manager to own deployment, adoption, and value realization for a portfolio of emerging enterprise customers using its digital analytics platform. The role leads customer implementations and success planning, monitors account health, drives renewals and expansion, and channels customer feedback internally.• 5+…