Salesforce Client Success Manager at JiLaSoan Technologies · Raleigh, NC · Joined
JT
Salesforce Client Success Manager
JiLaSoan Technologies · Raleigh, NC · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: Client Success · Source: jobright · Posted by joined-scrapper
About the role
JiLaSoan Technologies is hiring a Salesforce Client Success Manager to serve as a trusted advisor for managed Salesforce clients, focusing on client goals, adoption, onboarding, renewals, and service expansion. The ideal candidate has hands-on Salesforce experience and an interest in nonprofit or mission-driven work.
What you’ll do
Serve as primary contact and trusted advisor for managed Salesforce clients
Understand client goals and translate needs into priorities
Maintain Salesforce organization health
Drive user adoption
Support client onboarding and renewals
Support service expansion
What you’ll need
2+ years in client success, account management, or consulting
Strong communication skills and ability to explain technical topics to non-technical stakeholders
Highly organized and able to manage multiple clients, priorities, and deadlines
Hands-on Salesforce experience
Experience with Nonprofit Cloud or NPSP
Experience at a consulting firm or managed services provider
Original job description
JiLaSoan Technologies is seeking a Salesforce Client Success Manager to serve as the primary contact and trusted advisor for a portfolio of managed Salesforce clients. The role focuses on understanding client goals, maintaining Salesforce organization health, driving user adoption, translating needs into priorities, and supporting onboarding, renewals, and…