About the role

What you’ll do

• Lead end-to-end design for the Consumer Experience
• Shape trusted, accessible consumer journeys across the senior care placement process
• Partner with product managers, engineers, researchers, marketing, analytics, and operations
• Use research and AI-assisted experimentation to improve product quality and outcomes
• Influence product strategy and raise the quality bar across multiple workstreams

What you’ll need

• 7+ years of product design experience on complex consumer web, marketplace, healthcare, search, or related products
• Strong portfolio showing end-to-end ownership from ambiguous problem framing to shipped product
• Excellent interaction design, systems thinking, information architecture, and UX writing judgment
• Hands-on experimentation with AI tools in the design or product development process
• Strong Figma skills and ability to communicate design intent through flows, prototypes, and specs
• Experience partnering deeply with product, engineering, research, marketing, analytics, and senior leaders

Original job description