CUSTOMER SERVICE ASSOCIATE IV at TE Connectivity · Fuquay-Varina, NC · Joined
TC
CUSTOMER SERVICE ASSOCIATE IV
TE Connectivity · Fuquay-Varina, NC · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$48k–$59kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
TE Connectivity is seeking a Customer Service Associate IV to manage customer accounts and provide pre- and post-sales support, including order fulfillment, inquiries, complaints, billing issues, and returns. The role coordinates with internal teams to improve customer satisfaction.
What you’ll do
Manage customer accounts and pre/post-sales service
Support order fulfillment and product/pricing inquiries
Resolve complaints and billing issues
Process returns
Coordinate with internal teams to improve customer satisfaction
What you’ll need
High school diploma or equivalent
3 years of account management experience
Customer success/CRM skills
English speaking required
AA degree or equivalent preferred
SAP, Salesforce, and manufacturing experience preferred
Original job description
TE Connectivity is hiring a Customer Service Associate IV to manage customer accounts and support customers through pre- and post-sales service. The role handles order fulfillment, product and pricing inquiries, complaints, billing issues, returns, and coordination with internal teams to improve customer satisfaction.English speaking requiredHigh school…