Technical Account Manager at Paymentus · Addison, TX · Joined
P
Technical Account Manager
Paymentus · Addison, TX · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Paymentus seeks a Technical Account Manager to serve as the liaison between national account customers and internal teams, addressing operational and technical needs. The role involves client issue handling, reporting, root cause analysis, project coordination, and expert technical communication around the Paymentus Payment Processing platform.
What you’ll do
Serve as liaison between customers and internal teams
Support national accounts' operational and technical needs
Handle client issues, reporting, and root cause analysis
Coordinate projects and implementations
Provide technical communications and expertise on the Paymentus Payment Processing platform
Translate technical terms between clients and Paymentus business teams
What you’ll need
Undergraduate degree in Computer Science or related field
3-5 years in the electronic billing and payment industry
3-5 years in a technical leadership role such as Project Management, Sales Engineer, or Solution Architect
Demonstrated project management experience tracking and reporting projects
Polished communication skills and experience communicating to manager level and higher
Ability to analyze data, solve problems, and make recommendations; knowledge of NACHA Operating Rules and Card Network Operating Regulations is desirable
Original job description
Paymentus is seeking a Technical Account Manager to serve as the liaison between its customers and internal teams, supporting national accounts’ operational and technical needs. The role handles client issues, reporting and root cause analysis, project and implementation coordination, technical communications, and expertise on the Paymentus Payment…