Customer Success Manager (East Coast) at Beam · East Coast · Joined
B
Customer Success Manager (East Coast)
Beam · East Coast · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$90k–$120kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Beam seeks a Customer Success Manager to drive adoption of its AI tools among US frontline organizations through onboarding, training, and hands-on support. The role also gathers user feedback and builds the processes needed to scale customer success in the US.
What you’ll do
Drive customer adoption of AI tools
Onboard and train customers
Provide hands-on support
Gather user feedback
Build processes and resources for scaling customer success
What you’ll need
Empathetic and patient
Clear communicator
Calm under pressure
Proactive and curious
Experience supporting social workers or clinicians
Experience with design and training materials (e.g., Canva)
Original job description
Beam is hiring a Customer Success Manager to drive customer adoption of its AI tools through onboarding, training, and hands-on support for frontline organisations. The role also gathers user feedback and builds the processes and resources needed to scale customer success in the US.Empathetic and patient: You understand that new AI technology can feel…