Senior Product Manager, Service Enablement at Ford Motor Company · Dearborn, MI · Joined
FC
Senior Product Manager, Service Enablement
Ford Motor Company · Dearborn, MI · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
$116k–$218kListed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Team: Ford Energy · Source: jobright · Posted by joined-scrapper
About the role
Ford Energy seeks a Senior Product Manager to lead digital after-sales service and support tools for battery energy storage products, owning the product roadmap and deploying agentic AI in service workflows.
What you’ll do
Own product roadmap for digital after-sales service and support tools
Lead cross-functional delivery of service enablement products
Deploy agentic AI in service workflows
Measure customer and business outcomes
Evolve product strategy based on research, data, and industry trends
Scale products from 0-to-1 through MVP launch and improvements
What you’ll need
10+ years leading product management in large-scale environments
5+ years leading digital product development or AI-enabled products
3+ years building systems where AI operates autonomously
1+ years shipping AI/ML enabled product features
Domain knowledge in after-sales service, field service, or warranty operations
Legal authorization to work in the U.S.
Original job description
Ford Energy, a wholly owned subsidiary of Ford Motor Company, is hiring a Senior Product Manager to lead digital after-sales service and support tools for its battery energy storage products. The role owns the product roadmap and cross-functional delivery, including deploying agentic AI in service workflows and measuring customer and business outcomes.HS…