Customer Success Manager - Asset Intelligence at MaintainX · Raleigh, NC · Joined
M
Customer Success Manager - Asset Intelligence
MaintainX · Raleigh, NC · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$64k–$96kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Asset Intelligence · Source: jobright · Posted by joined-scrapper
About the role
A Customer Success Manager role focused on helping enterprise customers adopt MaintainX's asset intelligence solutions, integrate equipment data, and achieve ROI through predictive maintenance and improved asset performance.
What you’ll do
Drive adoption of asset intelligence solutions and measurable ROI
Partner with customers and cross-functional teams to integrate equipment data
Support predictive maintenance practices and usage-based maintenance
Improve asset performance and customer retention
Lead training sessions for technical and non-technical audiences
Track adoption, usage patterns, and ROI to drive action
What you’ll need
4+ years in Customer Success or a similar customer-facing role in B2B SaaS
Experience supporting enterprise accounts with complex implementations and multiple stakeholders
Familiarity with industrial maintenance practices and predictive maintenance concepts
Experience or strong interest in IoT sensors, machine data, SCADA/PLC systems, Ignition, MQTT, or other OT data sources
Ability to translate technical concepts into business value
Strong communication, presentation, and analytical skills
Original job description
MaintainX is hiring a Customer Success Manager – Asset Intelligence to help customers adopt its asset intelligence solutions and achieve measurable return on investment. The role partners with customers and cross-functional teams to integrate equipment data, support predictive maintenance practices, and improve asset performance and customer retention.4+…