Product Manager - Customer Portals/e-commerce at Concord · King of Prussia, PA · Joined
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Product Manager - Customer Portals/e-commerce
Concord · King of Prussia, PA · Just now · 0 applicants
NewHybridContractSenior
Pay
$65–$75/hrListed
Workplace
Hybrid
Job type
Contract
Level
Senior
Team: Commercial Applications · Source: jobright · Posted by joined-scrapper
About the role
Concord is looking for a senior-level contract Product Manager to own customer-facing commercial applications, including external portals and self-service tools, for an environmental services client. The role involves managing the roadmap and backlog, engaging directly with customers, and driving feature delivery and adoption.
What you’ll do
Own the roadmap and backlog for customer-facing commercial applications
Manage external customer portals and self-service tools
Work directly with external customers and internal teams
Guide delivery and adoption of commercial applications
Translate customer feedback into product requirements and delivered features
What you’ll need
10+ years of product management or product ownership experience at a senior level
Background in customer portals, e-commerce, or customer self-service applications
Comfortable working directly with external customers
Experience translating customer feedback into product requirements and delivered features
Exposure to Salesforce or other commercial/CRM platforms
Original job description
Concord is seeking a Commercial Applications Product Manager for an environmental services client. The role owns the roadmap and backlog for customer-facing commercial applications, especially external portals and self-service tools, and works with customers and internal teams to guide delivery and adoption.Must be authorized to work in the US without…