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LMS Support Administrator at Innovatix Technology Partners · United States · Joined
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LMS Support Administrator

Innovatix Technology Partners · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Learning & Development · Source: jobright · Posted by joined-scrapper

About the role

Provides Tier 1 operational support for the Learning & Development organization, managing ServiceNow requests and assisting users with the Cornerstone LMS, resolving common issues and escalating advanced needs.

What you’ll do

  • Provide Tier 1 operational support
  • Manage ServiceNow requests
  • Assist learners and administrators with Cornerstone
  • Resolve common learning issues
  • Escalate advanced support needs
  • Follow established processes and escalation procedures

What you’ll need

  • Strong attention to detail
  • Customer service skills
  • Ability to manage multiple requests
  • Adherence to escalation procedures

Original job description

Innovatix Technology Partners is hiring an LMS Support Administrator to provide Tier 1 operational support for its Learning & Development organization. The role manages ServiceNow requests, assists learners and administrators with Cornerstone, resolves common learning issues, and escalates advanced support needs.strong attention to detailcustomer…

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