LMS Support Administrator at Innovatix Technology Partners · United States · Joined
IP
LMS Support Administrator
Innovatix Technology Partners · United States · Just now · 0 applicants
NewRemoteFull-timeJunior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Junior
Team: Learning & Development · Source: jobright · Posted by joined-scrapper
About the role
Provides Tier 1 operational support for the Learning & Development organization, managing ServiceNow requests and assisting users with the Cornerstone LMS, resolving common issues and escalating advanced needs.
What you’ll do
Provide Tier 1 operational support
Manage ServiceNow requests
Assist learners and administrators with Cornerstone
Resolve common learning issues
Escalate advanced support needs
Follow established processes and escalation procedures
What you’ll need
Strong attention to detail
Customer service skills
Ability to manage multiple requests
Adherence to escalation procedures
Original job description
Innovatix Technology Partners is hiring an LMS Support Administrator to provide Tier 1 operational support for its Learning & Development organization. The role manages ServiceNow requests, assists learners and administrators with Cornerstone, resolves common learning issues, and escalates advanced support needs.strong attention to detailcustomer…