Client Learning & Adoption Program Manager (R-20135) at Dun & Bradstreet · Jacksonville, FL · Joined
DB
Client Learning & Adoption Program Manager (R-20135)
Dun & Bradstreet · Jacksonville, FL · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Dun & Bradstreet is hiring a Client Learning & Adoption Program Manager to establish governance, operating models, and cross-functional programs for customer learning and adoption. The role aligns stakeholders, oversees intake and prioritization, and drives continuous improvement of customer-facing initiatives.
What you’ll do
Establish and manage governance and operating models for customer learning programs
Align stakeholders and drive organizational alignment
Oversee intake and prioritization of customer-facing initiatives
Drive consistent execution and continuous improvement
Design and implement business processes and governance frameworks
Facilitate planning sessions and governance reviews
What you’ll need
Bachelor's degree in related field
8+ years in program management or related customer-facing role
Experience leading cross-functional programs in matrixed organizations
Experience designing and implementing business processes and governance frameworks
Strong stakeholder management and influence skills
Proficiency in Microsoft Office Suites
Original job description
Dun & Bradstreet is hiring a Client Learning & Adoption Program Manager to establish and manage governance, operating models, and cross-functional programs for customer learning, adoption, engagement, and enablement. The role aligns stakeholders, oversees intake and prioritization, and drives consistent execution and continuous improvement of…