Customer Success Manager (Informatica) at Salesforce · Indianapolis, IN · Joined
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Customer Success Manager (Informatica)
Salesforce · Indianapolis, IN · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$99k–$186kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
This role focuses on building strong customer relationships, driving product adoption and business value, and managing renewals and expansion for enterprise cloud data management platforms.
What you’ll do
Align technical and business priorities
Deliver Signature services
Drive adoption, renewals, and expansion
Manage stakeholder relationships
Manage customer health, risks, and incidents
Develop strategic success plans
What you’ll need
3-4 years of experience in Customer Success, SaaS, or Data Management
Strong consulting and C-level communication skills
Knowledge of core data platform features (ETL/ELT, Data Governance, MDM, Data Quality, API Management)
Understanding of consumption-based licensing models
Experience managing renewals and cloud-migration journeys
Ability to translate technical concepts into business terms
Original job description
Salesforce is an AI CRM company focused on helping organizations drive customer success through trusted technology, innovation, and Agentforce. The Customer Success Manager is an individual contributor who serves as a trusted advisor to high-value customers, aligning technical and business priorities, delivering Signature services, and driving adoption,…