IT Support Engineer at Coulter Services · Greensboro, NC · Joined
CS
IT Support Engineer
Coulter Services · Greensboro, NC · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Coulter Services is hiring a Senior IT Support Engineer to provide advanced technical support in a cloud-first, SaaS-driven environment, focusing on resolving complex incidents, managing endpoint configurations and IT infrastructure, and improving IT processes and user experience.
What you’ll do
Resolving complex incidents
Managing endpoint configurations and IT infrastructure
Supporting business platforms
Improving IT processes and user experience
What you’ll need
Advanced expertise in endpoint support (Windows/macOS) and networking troubleshooting
Strong incident management and problem-solving skills for complex technical issues
Ability to support SaaS/cloud-first environments and maintain security best practices
Strong communication and collaboration skills across engineering, operations, and support teams
Experience mentoring or guiding less-experienced technicians
Original job description
Coulter Services is hiring a Senior IT Support Engineer to provide advanced technical support in a cloud-first, SaaS-driven environment. The role focuses on resolving complex incidents, managing endpoint configurations and IT infrastructure, supporting business platforms, and improving IT processes and user experience.Advanced expertise in endpoint…