Technical Support Engineer - Sales at Salesforce · Seattle, WA (+2 more) · Joined
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Technical Support Engineer - Sales
Salesforce · Seattle, WA (+2 more) · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$81k–$122kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Sales · Source: jobright · Posted by joined-scrapper
About the role
Salesforce seeks a Technical Support Engineer to resolve customer issues and drive adoption of the Salesforce platform and Sales Cloud. The role manages support cases, provides technical guidance and onboarding, investigates root causes, and collaborates with internal teams to improve customer outcomes.
What you’ll do
Resolve customer technical issues
Support adoption of Salesforce platform and Sales Cloud
Manage support cases
Provide technical guidance and onboarding
Investigate root causes of issues
Collaborate with internal teams to improve customer outcomes
What you’ll need
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience
2+ years of experience in technical support, software engineering, or related customer-facing technical roles
Experience troubleshooting software applications and debugging code, including Java-based applications
Strong understanding of database concepts, data management, and SQL
Excellent written and verbal communication skills; ability to explain complex technical concepts to non-technical audiences
U.S. citizenship
Original job description
Salesforce is hiring a Technical Support Engineer to resolve customer issues and support adoption of the Salesforce platform, including Sales Cloud. The role manages support cases, provides technical guidance and onboarding, investigates root causes, and works with internal teams to improve customer outcomes.Bachelor's degree in Computer Science,…